75% of companies consider banning ChatGPT and generative AI services, according to survey


OpenAI and other AI providers need to improve their privacy and enterprise offerings, according to a survey commissioned by BlackBerry.

The online survey, commissioned by BlackBerry and conducted by OnePoll, was polled in June and July among 2,000 IT executives at companies in the U.S., Canada, Germany, France, the Netherlands and the U.K., as well as Australia and Japan.

The results show that 75 percent of companies are considering or have already implemented a ban on chatGPT and generative AI. 61 percent see this ban as a long-term or permanent solution.

The reasons cited by the responsible executives (CIO/CTO/CSO/IT (72%), CEO (48%), Legal Compliance (40%), CFO/Finance (36%), HR (32%)) are primarily (67%) data protection and privacy risks. 57% see reputational risks.


Companies slam on the brakes while employees explore a new world of efficiency

The reflexive blocking of generative AI tools is likely related to a sense of loss of control in many organizations. This is at least partly the fault of OpenAI, which has long used data entered in ChatGPT for AI training without providing comprehensive and transparent information.

Only recently has there been an opt-out option, but it is only effective if employees are aware of it and use it responsibly. And even then, the data is still being run through OpenAI models, where the exact data processing remains in the dark.

Even Microsoft says about its business partner OpenAI that entering data into ChatGPT is insecure and could lead to loss of intellectual property for companies. At the same time, it markets Azure ChatGPT, a privacy-compliant ChatGPT variant with Azure connectivity.

Presumably, many companies feel forced to put on the brakes now because AI tools are perceived as so useful by employees that they are already being used across the board without guidelines. But banning them now will lead to frustration.

Companies blocking generative AI is likely just a temporary phenomenon

If the efficiency gains of generative AI are indeed measurable in many work processes, from marketing to human resources, this defensive stance may no longer be sustainable.


Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top